Careers at FPG

Come join a great team! Growing  Family Practice in Northern Colorado is looking for an energetic, positive and patient customer service oriented Medical Assistant to work with us full time. Successful candidate will have:

• excellent communication skills
• experience with electronic health record software
• a strong commitment to outstanding patient customer service
• great organizational skills
• Ability to work independently a must

Certified MA or registered MA preferred, not required. Competitive benefit package available. Flexibility to work days and rotating Saturdays required.

Family Practice is seeking RN Care Manager to join our Comprehensive Primary Care team focused on improving quality of care, reducing healthcare costs and increasing patient satisfaction. Please see our website at: www.fpgreeley.com.

Duties:

1. Works as part of the care team (patient, physicians and MAs) in the development of care plans for high risk patients. Helps to manage and communicate as needed regarding patient care plans to other parts of the team.
2. Coordinates patient care with external healthcare organizations including hospitals, specialists, physical therapist, pharmacists, extended care facilities and other groups as needed.
3. Educates patients in regard to their high risk diagnoses and helps them to recognize and overcome behavioral obstacles in their lives to gain better health.
4. Helps to maintain patient health information in the EHR, including medical history, results of testing, and medication management.

Knowledge, skills and abilities:

1. Demonstrates excellent leadership, interpersonal, problem-solving and organizational skills.
2. Ability to deal with a wide range of customers, provide a high level of customer service, and show awareness and respect for diversity.
3. Familiar with motivational interviewing and self-management support.
4. Computer literate, being able to gather and analyze data through EHR.
5. Exhibit sound nursing skills and judgment.
6. Ability to work autonomously, and work as part of the care team.
7. Demonstrate good communication skills, both written and oral.

Education and experience:

1. RN with bachelor’s or master’s degree. Colorado license.
2. Experience in primary care and care management preferred.

Salary Range:  $55,000 - $80,000

Excellent Benefit package available

The Care Coordinator role is an integral part of the CPC+ team having the goals of improving the overall health of patients, increasing patient satisfaction and lowering health care costs. The Care Coordinator will collaborate with the team in the identification of patient biopsychosocial healthcare needs. They will work to access appropriate resources, develop plans of care meaningful to the patient and work to assist in preventing avoidable hospital admissions and emergency room visits.

Duties:

1. Works as part of the healthcare team in the provision of care for all FPG patients. Collaborates in the development of care plans, matching type and intensity of services to patient needs.
2. Provides telephonic support to FPG patients for hospital follow up, ER visits and other care management goals.
3. Coordinates patient care with external healthcare and other organizations including but not limited to hospitals, extended care facilities and other community groups as needed. Accesses appropriate resources collaboratively with patient and family.
4. Assists the Care Managers in patient education regarding their diagnoses and helps patients to recognize and overcome behavioral obstacles in their lives to gain better health. Uses motivational interviewing techniques.
5. Helps to maintain patient health information in the EHR, including medical history, results of testing, and medication management. Documents information in a timely manner.
6. Provides patient interventions safely and competently as training and background allows.

Knowledge, skills and abilities:

1. Demonstrates excellent interpersonal, problem-solving and organizational skills.
2. Willing to work as part of a team, shows adaptability, flexibility and reliability.
3. Ability to deal with a wide range of clients, provide a high level of customer service, and show awareness and respect for diversity.
4. Familiar with motivational interviewing and self-management support.
5. Computer literate, being able to gather and analyze data through EHR.
6. Exhibit sound clinical skills and judgment.
7. Demonstrate good communication skills, both written and oral.
8. Identify and adapt services to language preferences and cultural norms specific to patient.

Preferred education and experience:

1. RN or LPN. Must have strong experience in a health care setting and/or experience in Case Management, bilingual preferred
2. Experience in primary care clinic setting.

Pay Range:  $20.00 - $30.00 per hour

Excellent Benefit package available